Ecommerce Manager

Fast growing brain health supplement company in search of an Ecommerce Manager to join our talented team.

We’re a small, hardworking, collaborative team on a mission to build better brains with open source formulas. We believe that Better Brain = Better Life. Since 2013 we have improved the mental health of over a million people.

What we do: Move Fast, Take Ownership, Think Big
How we do it: Excellence, Integrity, Impact

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Tasks + Responsibilities

• Managing 2022 Website Redesign Project
• Working with our chosen design agency to ensure they have all necessary resources for website redesign
• Daily management of our Shopify Store
• Product page edits and management
• Bug fixes
• Improving customer experience
• Configuring and optimizing Shopify Apps
• Working directly with customer support team to deal with issues as they arise
• Managing All Store Promos
• Working with the NS management team to brainstorm effective promos
• Implementing automatic discounts and automations (BOGO, FREE Gifts, % OFF)
• Managing design and implementation of sale pages
• Working with email agency to plan and execute email campaigns
• Customer Experience and Lifetime Value
• Optimizing the customer experience
• Improving customer portal
• Working with Email Agency to Improve Email Flows
• All pre and post purchase interactions

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Skills

• Deep knowledge of Shopify
• Ability to make basic Shopify page edits
• Experience with ecommerce marketing
• Email marketing
• Onsite conversion rate optimization
• Improving customer experience and lifetime value
• Basic copywriting skills